laptop woes

hey all my laptop has had a meltdown and since i am not a compooper geek i have no clue how to fix it most things are working fine but it will not let me go online or type anything using word. these are the only real uses i have for a computer so it is effectively useless i am typing this up using our old slow as a sleeping snail computer and still have to get through my homework speaking of which i have to cut this post short and get back to my homework but i will post one of my saved fencing facts just because i like them so much, later.